Shipping policy

At our Australian storage facility, we ensure that our products are promptly dispatched, with an expected delivery time of 3-7 days to your doorstep. For personalized items or products shipped from our UK or US warehouses, we rely on Australia Post's priority service, which typically delivers within 6-10 days. However, due to unforeseen circumstances, delivery may take up to 2-3 weeks.

Please note that once an order has been dispatched or processed, it cannot be canceled. Cancellations are only possible within 2 Days of placing the order.

Your pet's comfort is our priority, and we strive to deliver your products as quickly as possible. We appreciate your patience and understanding during the delivery process.