Paw-fect Savings Inside! - Use Code "PAW30"
At Pups N' Beds™, we believe in a pawsitive shopping experience! If your furry friend gives a 'paws down' to our product or if you fancy an exchange, just drop an email to our dedicated support team. We'll quickly guide you with a return shipping label and simple instructions, and guess what? It's all on us!
Absolutely! If you need to cancel your order, please do so within 2 days of placing it. Once an order has been processed or dispatched, cancellations are no longer possible.
If you wish to exchange your order, you can do so after receiving it, provided the package remains unopened. Please note that postage charges may apply for exchanges.
No worries! If your order hasn't flown the coop yet, ping us an email with "URGENT order edit" in the subject. Our team will make the necessary changes. If the order has been shipped, we'll join paws with you and the courier to get it redirected.
Presale is our way of giving you
early access to our upcoming products. If an item has a specific "sent"
date, it means it's a presale purchase. You'll receive it within 3-7 business
days from this date.
We're all about showering your pups with the love they deserve! Our beds are designed with warmth, comfort, and security at their heart - just like a mother's loving cuddle. We promise quality and joy in every stitch, making each wagging tail a testament to our
commitment.
Cleanliness is no ruff business with us! Our beds come with machine-washable covers. But for the inner padding, a gentle hand wash is recommended to keep it in top shape.
Picking the right size is a walk in the park with our interactive size guides on each product page. If you need any more help, our customer support team is just a WhatsApp message away at +61
435107675.
Absolutely! We use top-grade materials tailored for durability and comfort. However, our beds are not fire-resistant, and a watchful eye is always best for our furry
friends' safety.
We understand - to each their own! That's why we've got a no questions-asked, 14-day return policy. Because at Pups N' Beds™, it's always paws before product.
You bet! Each bed comes with a 1-year warranty. We believe in our quality, and we want you to trust in it too.
At Pups N' Beds™, we like keeping things simple and straightforward. So, it's free shipping on all orders - no ifs, ands, or buts about it!
Our Aussie-stored goodies are set to spring into action, making a swift 3-7 day dash right to your doorstep 🐾🚀. Meanwhile, personalised pieces or those journeying from our UK/US warehouses sails using priority lane of Australian Post's with 6-10 day delivery promise. However, with unforeseen adventures, it might take a scenic 2-3 week route 🌍📦.Buckle up for the ride! 🎢
Besides our signature beds, we curate a variety of pet accessories to make your pet's life a pawty! Discover our range on our website.
Just like our comfy beds, our other essentials also enjoy a 14-day free return policy, unless they're personalized.
Pups N' Beds™ is an Australian family business, proudly bearing the Australian Trade mark number ATSZ - 2312360898 and company ABN number 22 651 326 108. We acknowledge the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land. We pay our respect to their Elders, past, present and emerging. Every wagging tail and happy pet we cater to is a tribute to this beautiful land and its indigenous people. 🐾